These Terms govern your access to and use of the Redress Compliance website, newsletter, downloadable resources, and advisory services. By using any of them, you agree to the Terms below.
These Terms of Use (“Terms”) form a binding agreement between you and Redress Compliance LLC (“Redress Compliance”, “we”, “us”, or “our”). By accessing redresscompliance.com (the “Site”), subscribing to our newsletter, downloading a resource, booking a meeting, or receiving advisory services, you agree to these Terms. If you do not agree, do not use the Site or our services.
A separate written engagement letter, master services agreement, or statement of work (each, an “Engagement Agreement”) governs any paid advisory services. To the extent an Engagement Agreement conflicts with these Terms, the Engagement Agreement controls for the services it covers.
Redress Compliance is an independent, vendor-neutral commercial advisory firm. We provide enterprise software licensing strategy, contract negotiation, audit defence, benchmarking, and related advisory services to organisations. We are not a reseller, not a vendor partner, and receive no referral fees or rebates from any software vendor.
Our advisory services are commercial and strategic in nature. We do not provide legal, tax, accounting, audit, or investment advice. You should consult your own qualified professionals for advice in those areas. Our work product is intended as input to, not a substitute for, your own business judgement.
The Site and our services are intended for organisations and professionals, not consumers. By using the Site or engaging us, you represent that:
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others. You will not:
The Site and all content on it — including articles, white papers, assessment tools, calculators, templates, knowledge-hub content, page layouts, logos, trademarks, graphics, and source code — are owned by Redress Compliance or our licensors and are protected by copyright, trademark, and other intellectual property laws.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site and downloadable resources for your internal business evaluation and educational purposes. You may share a white paper or article link with colleagues. You may not:
Deliverables produced under a paid engagement are governed by the Engagement Agreement, not these Terms.
Information you provide during a commercial engagement is treated as confidential under the applicable Engagement Agreement. For pre-contract enquiries (including information shared during discovery calls, proposals, or benchmarking), we will treat commercially sensitive information you mark as confidential with reasonable care and will not use it for any purpose other than evaluating the potential engagement. This obligation survives for two years from disclosure unless superseded by a written NDA.
The Site may reference or link to third-party websites, products, services, research, or materials (for example, vendor documentation, industry publications, or analyst research). We do not control third-party content and are not responsible for it. Linking to a third party is not an endorsement. Your use of any third-party resource is at your own risk and subject to that third party’s terms.
The Site and all content are provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, Redress Compliance disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability. We make no warranty that results or savings described in case studies or marketing content will be achieved in any particular engagement.
To the fullest extent permitted by law, in no event will Redress Compliance, its affiliates, officers, employees, or agents be liable to you for any indirect, incidental, special, consequential, punitive, or exemplary damages — including loss of profits, revenue, data, goodwill, or business opportunity — arising out of or related to your use of the Site, newsletter, or downloadable resources, even if advised of the possibility of such damages.
Our aggregate liability for any claim relating to your use of the free content on the Site is limited to USD $100. Liability under a paid engagement is governed by the Engagement Agreement.
Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability, so some of the above may not apply to you.
You agree to defend, indemnify, and hold harmless Redress Compliance and its affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Site, or your violation of applicable law.
Our articles, newsletters, white papers, assessment tools, calculators, and other publicly available content are provided for general educational and informational purposes only. They are not tailored to your specific circumstances. They do not create an advisory or client relationship. You should not act on them without consulting appropriately qualified advisors with full knowledge of your facts and contracts.
Vendor names, product names, logos, and trademarks referenced on the Site are the property of their respective owners. References are made for identification and commentary purposes only and do not imply affiliation or endorsement.
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Before filing any formal action, you agree to first contact us and attempt in good faith to resolve the dispute informally for at least 30 days.
Any dispute that cannot be resolved informally will be submitted to binding arbitration administered by a recognised arbitration body seated in Broward County, Florida, before a single arbitrator, conducted in English. Judgement on the award may be entered in any court of competent jurisdiction. Either party may seek injunctive relief in a court of competent jurisdiction to protect its intellectual property or confidential information. To the extent permitted by law, you and Redress Compliance each waive any right to a jury trial and any right to participate in a class action.
We may suspend or terminate your access to the Site at any time, with or without notice, if we believe you have violated these Terms or applicable law. Upon termination, the provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) will continue to apply.
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms.
Redress Compliance LLC
1314 E Las Olas Blvd
Fort Lauderdale, FL 33301
United States
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Phone: +1 (239) 402-7397
General enquiries: contact page. Legal notices should be addressed to “Legal Notices” at the postal address above.
We’re happy to walk you through anything that’s unclear before you engage us.
Contact our team